How to configure a custom failover mode ?

 

Following are the steps to configure a custom failover mode: 

1. Goto Notice Application

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2. Click on the "Add New Mode" to create a custom mode:

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3. Update the fields with the following information according to the below image Screen_Shot_2021-05-09_at_11.44.43_AM.png

4. Create the sequence with priority

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> Examples of Entry Condition 

Below mean, send a message only if message parts is greater than 3. 

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> Example of Success Criteria

Below means, do a failover if the WhatsApp message is not read within 30 secound.

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5. Click to Add the other channel in the sequence

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6 Click on Proceed to save the configuration

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Once you save the configuration. You will be able to see the new mode in the list: 

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You can click on edit to edit the mode

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Edit mode for a failover config

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