To create an application, go to the upper left corner of your Dashboard and select the Products icon.
From the side menu, navigate to Conversations to start setting up your application.
Activate/ Deactivate Application
You can activate/deactivate your applications using one of the following methods:
The first method is to do it from the applications listing page Select Application from the left sidebar
From your applications list, check the box next to the application you want to deactivate (This option allows you to perform the action on one or more applications at the same time) then select the arrow down next to the status.
The second method is to do it from the application details page itself.
Select the Edit Icon from the far-right side from the applications listing page.
In your selected application page, toggle the Active button to Inactive. You can use the same method to reactivate your application.