Customers Listing

Our platform helps you build a pool of customers, a customer profile will be auto-created for each customer who opts-in and messages you over any of your enabled channels.

To access your Customers profiles, go to the upper left side of your Dashboard select the Products.

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Customers 360 view

 

If you engage with your customers over multiple channels you will need one place to view the engagement history of a customer, our 360-customer view delves into the engagement behaviors of your customers.

 

For a detailed customer view, you’ll need to follow the below steps:

 

Select the Details Icon on your customers page

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In the Conversation History part, you’ll see the duration of the conversation, how many messages exchanged with their date and time.

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